Complaints and Third Party Comments

The Middle States Commission on Higher Education (MSCHE or the Commission) provides opportunities for students, faculty, staff, and members of the public to submit information regarding the qualifications for accreditation of its member institutions: Complaints and Third Party Comments. The Commission also provides an opportunity for any individual or entity to submit information regarding the Commission’s compliance with its own policies and procedures as well as requirements for federal recognition or the recognition criteria of the Council for Higher Education Accreditation (CHEA).

Complaints

Complaints are a means of providing information and evidence regarding an institution’s compliance with the Commission’s standards for accreditation, requirements of affiliation, and policies and procedures outside of a scheduled accreditation review.

For further information, consult the Commission’s policy on Complaints Involving Member and Candidate Institutions in the Policies, Procedures, and Guidelines section.

Third Party Comments

Third party comments are a means of providing information and evidence regarding an institution’s compliance with the Commission’s standards for accreditation, requirements of affiliation, and policies and procedures as part of a scheduled accreditation review. The Commission accepts third party comments about the quality of a member institution when an institution is approaching a scheduled accreditation review. 

Third party comments are solicited by the Commission and the institution for institutions who are approaching a scheduled accreditation review. Consult the Evaluation Schedule and the Non-Compliance and Adverse Actions by Status page for a list of institutions and deadlines.

For further information, consult the Commission’s policy on Third Party Comment in the Policies, Procedures, and Guidelines section.

Current Institutions in Non-Compliance

Complaints Against the Commission

Complaints against the Commission are a means of identifying a lack of compliance by the Commission with its own published policies and procedures, with federal regulations or with the recognition criteria of the Council for Higher Education (CHEA). Complaints against the Commission must be submitted in writing at this time.

For further information, consult the Commission’s policy on Complaints Against the Commission in the Policies, Procedures, and Guidelines section.

Submit a Complaint or Third Party Comment

If you are representing or are an incarcerated individual, we understand that access to a computer may be restricted. In that case, please mail the complaint and supporting material to:

Middle States Commission on Higher Education
Attn: Complaints
1007 North Orange Street
4th Floor, MB #166
Wilmington, DE 19801

 If you are still in need of additional information, please email complaints@msche.org.