Staff

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Ms. Kelsey Naughton

Data Analyst
Research

Phone: 267-284-5067

Email: knaughton@msche.org

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Ms. Kelsey Naughton

Ms. Kelsey Naughton joined the MSCHE staff in May 2019. In her current role, she is responsible for assisting with various data and research analyses, including compiling, conducting, and analyzing surveys, and improving and maintaining the AIU process. Prior to joining MSCHE, Ms. Naughton was a Data Analyst and Report Writer at the Foundation for Individual Rights in Education. She earned a Master’s Degree in Political Science from the University of North Texas and a Bachelor’s Degree in Political Science from the State University of New York at Buffalo.

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Mrs. Kathy Ortiz

Accreditation Services Coordinator (Evaluation and MPPR Reports)
Accreditation Services

Phone: 267-284-5015

Email: kortiz@msche.org

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Mrs. Kathy Ortiz

Mrs. Kathy Ortiz joined Middle States Commission on Higher Education as Accreditation Service Coordinator in May 2012. Mrs. Ortiz works closely with the Senior Director of Accreditation Services in the processes related to two of the Commission’s Committees, Evaluation and Mid-Point Peer Review. She has over 14 years of experience in higher education, and prior to joining MSCHE, served as Office Manager in the Development Office at The University of the Arts (PA). Mrs. Ortiz studied Business Management at Peirce College and is fluent in Spanish.

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Ms. Tray Patterson

Assistant Director for Accreditation Services
Accreditation Services

Phone: 267-284-5056

Email: tpatterson@msche.org

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Ms. Tray Patterson

Ms. Tray Patterson, Assistant Director for Accreditation Services, has been with Middle States Commission on Higher Education since 2016. She works with processes related to Self-Study and Peer Evaluators. With a background in assessment and accreditation, Ms. Patterson has worked with other regional and programmatic accreditors prior to arriving at MSCHE. Her former positions included Director of Institutional Effectiveness, Student Learning and Program Assessment Coordinator, Academic Support Specialist, and Elementary Art Teacher. She graduated with Bachelor of Arts from The Pennsylvania State University and a Masters of Education from The George Washington University (DC).

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Dr. Heather Perfetti

President
President’s Office

Phone: 267-284-5026

Email: hperfetti@msche.org

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Dr. Heather Perfetti

An experienced high-level executive with a demonstrated and diverse history of working in complex educational environments, Heather F. Perfetti, J.D., Ed.D., became President of the Middle States Commission on Higher Education on July 1, 2020. Over the course of her career, she has made an impact in numerous areas of higher education, including academic and student affairs, faculty affairs, legal and regulatory affairs, strategic planning, policy development, and innovative, organizational change management. She joined the Commission as a Vice President liaison to institutions in January 2015, served as Vice President for Legal Affairs and Chief of Staff in July 2017, and was then elevated to Senior Vice President in July 2018. On June 26, 2019, Dr. Perfetti was named President-Elect to begin her transition to President. Prior to joining the Commission staff, Dr. Perfetti served as a peer evaluator through on-site evaluation visits, the Committee on Substantive Change, and the Committee on Periodic Review Reports. Her previous positions have included Vice President for Academic Affairs at SUNY Orange (NY) and Allegany College of Maryland; Assistant Dean, Assistant Professor, and Program Coordinator at Darton College (GA); and Assistant Professor at Murray State University (KY). She has held adjunct faculty positions at Georgia Southern University, Barstow Community College (CA), and Darton College. Dr. Perfetti earned her Doctor of Education degree with specialization in Higher Education Leadership from Northcentral University (CA), the Juris Doctor degree from the University of Mississippi School of Law, the Master of Science degree in Criminal Justice from Troy University (AL), and a Bachelor of Arts degree in English from Frostburg State University (MD). In addition to her academic credentials, Dr. Perfetti has participated in the American Council on Education’s Institute for Chief Academic Officers and Vanderbilt University’s Peabody Professional Institute on Higher Education Management.

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Dr. Stephen Pugliese

Senior Vice President and Chief of Staff
President’s Office

Phone: 267-284-5050

Email: spugliese@msche.org

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Dr. Stephen Pugliese

Dr. Stephen J. Pugliese was named Senior Vice President and Chief of Staff in January 2020. In this role, he focuses on assisting the President in managing Commission and personnel-related matters as well as other high-level projects that include strategic and operational planning, risk management, training and workshops, and human resource management. Dr. Pugliese joined the MSCHE staff in mid-2017 as Vice President and was promoted to Lead Vice President in July 2019. He came to MSCHE from Mount Aloysius College in Cresson, PA, where he served as Provost and Senior Vice President for Academic Affairs, as well as the Accreditation Liaison Officer and as an MSCHE Peer Evaluator. Prior to arriving at MSCHE, Dr. Pugliese served as a Vice President at Immaculata University (PA), Vice Provost for Student Life at St. Bonaventure University (NY), Dean of Students at Marywood University (PA), and other roles at King's College (PA), Villanova University (PA), and Pennsylvania State University. He earned his Ph.D. from Marywood University, his M.S. from Villanova University, and his B.A. from Kutztown University (PA).

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Dr. Allen Richman

Vice President and Chief Information Officer
Research

Phone: 267-284-5052

Email: arichman@msche.org

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Dr. Allen Richman

Dr. W. Allen Richman was named Chief Information Officer for the Middle States Commission on Higher Education in July 2019 and added the Vice President title in January 2020. Dr. Richman, who joined the MSCHE staff as Senior Director for Research in January 2017, is responsible for facilitating the design, acquisition, implementation, assessment, and continuous improvement of the Commission’s information technology hardware and software infrastructure through the Commission’s Information Systems Unit, and Dr. Richman continues to lead the Research Unit. Dr. Richman is a regular presenter on topics of assessment and institutional effectiveness. He previously served as Interim Dean in the Office of Planning, Assessment, and Institutional Research at Prince George's Community College (MD). Dr. Richman earned his B.A. from University of Texas, Austin, and an M.A. and Ph.D. in Developmental Psychology at the University of Kansas.

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Ms. Carmen Scott

Senior Accreditation Services Coordinator (Substantive Change and FollowUp Reports)
Accreditation Services

Phone: 267-284-5064

Email: cscott@msche.org

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Ms. Carmen Scott

Ms. Carmen Scott joined the MSCHE staff as Administrative Assistant in April 2009 and is now Senior Accreditation Services Coordinator. She assists with processes related to Substantive Change and Follow-Up. This includes creating an agenda for meetings, and managing the distribution and receipt of Committee materials. Previously, she has worked at Middle States Commission on Secondary Schools assisting the Director in accreditation related activities, including the selection of volunteers for evaluation team visits.

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Mr. Christian Slater

Director for Technology Services
Information Systems

Phone: 267-284-5016

Email: cslater@msche.org

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Mr. Christian Slater

Mr. Christian R. Slater was named Director for Technology Support Services for the Middle States Commission on Higher Education in July 2019. He joined the MSCHE staff in November 2016 as Senior Support Specialist, providing technical support to MSCHE Commissioners, staff, and member institutions on matters related to accreditation. He is responsible for the administration and continuous development of the Commission’s primary enterprise system (Salesforce). He is also responsible for overseeing all aspects of technology hardware and software at MSCHE. In addition, Mr. Slater also develops and coordinates in-house training and IT help desk functions. Prior to joining the MSCHE staff he was employed for five-and-a-half years by Villanova University, where he provided executive-level IT support. Mr. Slater received his BA from Lebanon Valley College (PA), and his MA in History and his Master of Public Administration (MPA) from Villanova University (PA).

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Ms. Carmella Smith

Director for Substantive Change
Accreditation Services

Phone: 267-284-5013

Email: csmith@msche.org

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Ms. Carmella Smith

Ms. Carmella Smith was promoted to Director for Substantive Change at the Middle States Commission on Higher Education in July 2018. She had previously served as Assistant Director for Substantive Change and Assistant Director for Accreditation Services. A member of the Commission staff since 1992, she has served in various roles throughout her tenure. In her current role, Ms. Morrison is responsible for overseeing the Substantive Change procedures. She earned a Bachelor of Science in Organizational Development and Leadership from Saint Joseph’s University (PA) and a Master of Business Administration in Management from Eastern University (PA).

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Dr. Paul Starkey

Vice President
Institutional Field Relations

Phone: 2672845061

Email: pstarkey@msche.org

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Dr. Paul Starkey

Dr. Paul L. Starkey joined the Middle States Commission on Higher Education (MSCHE) in August 2020 as a Vice President for Institutional Field Relations. In this role, he serves as a liaison to member institutions, provides training to institutions and volunteers, and supports the accreditation decision-making work of the Commission. Dr. Starkey comes to the Commission from the Pennsylvania College of Technology where he was a Professor of Business Administration, and Provost and Vice President for Academic Affairs, serving as the Penn College President’s senior staff member and as a full-time faculty member. Penn College is a special-mission affiliate of Penn State, providing undergraduate programs in applied technology. As Provost, he led the academic units of the College with more than 300 full-time faculty members in six schools. The Assessment, Research & Planning (ARP) office, and the Madigan Library were also part of his responsibilities. Prior to coming to Penn College, Dr. Starkey spent 24 years at Delta State University (MS) in various faculty and administrative roles, including Dean of Graduate & Continuing Studies, Director of Continuing Education, Chair for Entrepreneurship & Business Innovation, and Chair of the Division of Management, Marketing & Business Administration. He is Professor of Management Emeritus at Delta State. While at Delta State, Dr. Starkey was awarded the AT&T Outstanding Business Faculty Award. Dr. Starkey has been active in civic and community leadership, serving as Finance Chair for the Gray Center Episcopal Camp & Conference Center, President of the Cleveland Lions Club, and on the executive council of the Conference of Southern Graduate Schools. He was a member of the Williamsport-Lycoming County Chamber of Commerce, a member of the Board of the Community Arts Center, and a former member of the Cleveland-Bolivar County Chamber. He holds a BBA in Marketing from Delta State University and an MBA and PhD in Management from the University of Mississippi.

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