Middle States Commission on Higher Education


Developing Direct Assessment of Student Learning Outcomes in Student Services and the Student Experience (Standard IV)

April 14, 2017 - Sheraton Philadelphia University City Hotel - Philadelphia, PA


Philadelphia Skyline · Photo by Bob Krist - Courtesy of Philadelphia Convention & Visitors Bureau.


About the Workshop

Standard IV Standards for Accreditation and Requirements of Affiliation, 13th Edition, states: "if offered, athletic, student life, and other extracurricular activities that are regulated by the same academic, fiscal, and administrative principles and procedures that govern all other programs;". Under the new standards, Student Services are expected to show direct evidence of student learning. As practitioners we will need to provide compelling and measurable evidence of exactly what our students learn or do not learn. In the past, Student Services often relied on indirect measures of student learning. Evaluations, surveys, focus groups may ask participants questions such as, "Did you learn something from this program, workshop or event?" rather than actually demonstrate what students have learned. Student affairs and services departments have countless direct student learning assessment tools at their disposal, both qualitative and quantitative. This presentation will provide techniques, rubrics and examples of direct student learning outcomes that are customized to the College’s mission and strategic plan.

Learning Outcomes:

•Participants will be able to recognize and understand the differences between direct and indirect assessment

•Participants will learn the importance of direct assessment for planning, resource allocation, student learning and reaccreditation

•Participants will be able to distinguish between operational/program assessment and Student Learning Outcome Assessment (SLO)

•Participants will be able to distinguish between qualitative and quantitative assessment techniques

•Participants will be able to create and use rubrics

•Participants will be able to create direct assessment SLO for their individual areas/programs that can be incorporated into assessment plans and linked to institutional mission and goals



Dr. Michael Sachs, Assistant Vice President and Dean of Students, John Jay College of Criminal Justice - CUNY    


7:30 - 8:30 A.M.               Registration/Continental Breakfast

8:30 A.M. - 12 Noon         Workshop

12 noon - 1:00 P.M.          Lunch

1:00 - 4:00 P.M.               Workshop


Registration Closed

The registration fee includes workshop materials, a continental breakfast, refreshment breaks, and lunch. Institutions may send more than one person to this workshop.

Early Registration
(Received on or before March 17, 2017):          $325 per person

Regular Registration
(Received March 18 - March 31, 2017):            $395 per person


NOTE: No on-site registration available.

Cancellations: To qualify for a refund, registrations must be canceled by March 31, 2017. A cancellation fee of $95 will be assessed, regardless of the reason for cancellation. Cancellations received after this date will not receive a refund. Contact MSCHE at (267) 284-5000.




Participants are responsible for their own accommodations. MSCHE has not reserved a block of rooms. For information regarding hotel reservations at the Sheraton Philadelphia University City Hotel click HERE. (Participants that need to book a room for this workshop are advised to make their reservations early. The hotel has limited availability.) The hotel is located at: 3549 Chestnut Street, Philadelphia, PA 19104.

Middle States Commission on Higher Education, 3624 Market Street, Philadelphia, PA 19104-2680; Telephone: (267) 284-5000